Chaz and Dana 9" x 9" x 3" Reef Box Original Piece

For the full return policy, please visit our Return Policy page.

 

IN A NUTSHELL;

Our fault? We’ll take care of it. We apologize for the inconvenience & will remedy it in an appropriate manner.​

Damaged product in transit? Please email images within 10 days of receiving your product. If it was damaged in transit this timeframe allows us to initiate investigations with our carriers. All items are unique so there may not be a direct replacement available.

Worried you won’t like it as much in person? We want you to be happy and want you to love what you ordered as much as we loved making it. We encourage you to message us with questions before ordering the product so that you can be sure of your decision. As a small business focused on sustainability (in every sense of the word), we not only discourage “buy and try” orders, but we unfortunately can’t accept these types of returns. So please ask questions - we don’t mind, we promise! We cannot accept returns without prior approval. In addition, because many of our items are one of a kind and/or limited edition, all sales are considered final.

Items ship out within 10 days of purchase. Our items are carefully packaged using mostly recycled materials - if you find plastic bags and/or styrofoam in your order, please rest assured that those pieces are reclaimed "trash." We do not purchase new styrofoam, cardboard, shredded paper or plastic for our shipping materials - it's almost entirely reclaimed and processed by us. In the event that we do purchase paper supplies (such as wrapping paper or streamers), we purchase them secondhand from thrift stores. We do use new paper packing tape, stickers, and occasionally some plastic packing tape for box reinforcement. All of our sticker paper is then recycled back into art pieces.