Reef #8 Original Piece

A portion of our proceeds are donated to environmental conservation efforts. We donate a minimum of $1,000 per year to Ocean Conservancy as part of their Business Champions for Sea Change Program. The sale of our pieces also helps to fund the direct clean-up of thousands of pieces and pounds of plastic trash, as well as helping to fund environmental education and humanitarian efforts with our local unhoused population.

Please see our page on sustainability for information on how you can return your old or worn out Hey Lola jewelry to us for recycling.

For the full return policy, please visit our Return Policy page.

 

IN A NUTSHELL;

Our fault? We’ll take care of it. We apologize for the inconvenience & will remedy it in an appropriate manner.​

Damaged product in transit? Please email images within 10 days of receiving your product. If it was damaged in transit this timeframe allows us to initiate investigations with our carriers. All items are unique so there may not be a direct replacement available.

Worried you won’t like it as much in person? We want you to be happy and want you to love what you ordered as much as we loved making it. We encourage you to message us with questions before ordering the product so that you can be sure of your decision. As a small business focused on sustainability (in every sense of the word), we not only discourage “buy and try” orders, but we unfortunately can’t accept these types of returns. So please ask questions - we don’t mind, we promise! We cannot accept returns without prior approval. In addition, because many of our items are one of a kind and/or limited edition, all sales are considered final.